Frequently Asked Questions

What is your check-in and check-out time?

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Check-in is at 14 hours, Check-out is at 11 am

Do you offer weekend rates for locals?

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We do not currently offer any special rates or packages.

What are your meeting room rates?

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Please email [email protected] for requests on meeting room rates and packages.

Is there parking available?

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Yes, we have parking available, at no extra fee.

Do you offer laundry services?

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Yes, we do have laundry services available, that can accommodate all except for dry cleaning. However, there are multiple dry-cleaning services across the mall.

What property amenities do you have at Cargo 88 Hotel?

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WI-FI, Main Bistro, Rooftop Bar, Conference Rooms, Lounge Area, Spa and East Park Mall.

Do you offer room service ?

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Yes, we do.

Can you provide information on nearby dining options?

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For more dining options, please visit https://www.napoliproperty.com/east-park-mall, the website will lead you to the East Park Mall directory page listing all the restaurants available along with their contact details.

Do you offer any special table décor for birthdays or wedding anniversaries?

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We do not supply any special table décor. However, we do allow for guests to purchase their own décor, and we can provide the set-up of the items. Please note the items will need to be approved before hand by management. Please email us at [email protected] for further information on this subject.

Can you accommodate special requests or dietary restrictions?

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For dietary requirements please email [email protected] for further assistance.

Are pets allowed?

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We do not allow any pets. If your pet is a service animal for special needs, we will need documented proof from your doctor for support.

Do you have a pool available?

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We do not have a pool at the hotel.

Do you allow private photoshoots within the rooms or in the general areas at the hotel?

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We do not allow for any personal photoshoots within the hotel. This is out of respect for the privacy and comfort of our guests. Areas include but are not limited to rooftop bar, lobby area, hallways, parking lot, and the rooms.

Do you have mini fridges in your standard rooms?

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Our standard double and twin rooms include a mini fridge.

Spa opening hours

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Monday - Thursday: 09.00hrs - 18.00hrs
Friday - Saturday: 09.00hrs - 20.00hrs
Sunday: 09.00hrs - 17.00hrs

Website: https://www.cargo88-hotel.com/spa
Instagram: thespa_cargo88hotel
Facebook: https://www.facebook.com/thespacargo88/

Is there a gym or fitness centre on-site?

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There are no gym facilities attached to the hotel, however, hotel guests are allowed to visit the nearby Lifestyle Health and Fitness Gym across the mall. To find out how to use the gym please visit our reception.

Are there any nearby attractions or places of interest?

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Yes! There is East Park Mall just a short walk from the hotel. It offers many restaurants of different varieties, shopping, weekend markets, arcade, and more! Visit the East Park Mall website to find out what they have available: https://www.napoliproperty.com/east-park-mall

Are there any events near the hotel?

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To know more about what events are happening near the hotel, follow the Music Club page and the East Park Mall page to keep up with events happening around Cargo 88 Hotel.  
Music Club Instagram: _the_music_club_
Music Club Facebook: TheMusicClubEastPark
East Park Mall Instagram: eastpark_mall
East Park Mall Facebook: eastparkmalllusaka

How do I request additional items such as extra pillows, towels, or toiletries?

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If you are already an in-house guest just dial extension 100 and press the green phone button, and you will be patched through to our reception for assistance.

Do you offer turndown service?

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No we do not provide turn down.

Still have questions? Email us at [email protected]